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Frequently Asked Questions

Capsule Filling Machine FAQ

Find answers to the most common questions about our capsule filling machines

What is a capsule filling machine?

A capsule filling machine is a specialized piece of pharmaceutical equipment designed to fill empty gelatin or vegetarian capsules with powdered, granular, liquid, or pellet active ingredients. The machine automates the process of separating capsule halves, dosing the fill material into the capsule body, joining the cap and body back together, and ejecting the filled capsule.

Capsule filling machines come in three main types: manual (operated by hand for small batches), semi-automatic (combining manual loading with automated filling), and fully automatic (continuous high-speed production). At Hongtai, we manufacture all three types, from the benchtop SL-400 manual filler to the high-speed NJP-2000 automatic filler.

How do I choose between manual, semi-automatic, and automatic capsule fillers?

The choice depends on your production volume, budget, and facility requirements:

  • Manual machines (like the SL-400) are ideal for small batches, labs, pharmacies, and R&D. Output: 400-5,000 capsules/hour. No power required. Lowest cost.
  • Semi-automatic machines (like the DTJ-C and WK-255) suit small to medium factories. Output: 12,000-15,000 capsules/hour. Requires one operator. Moderate investment.
  • Fully automatic machines (NJP series) are for large-scale production. Output: 12,000-48,000+ capsules/hour. Minimal operator intervention. Highest efficiency but requires higher initial investment and three-phase power.

For a detailed comparison, read our blog article: NJP Series vs Semi-Automatic Fillers Comparison.

What capsule sizes are supported?

Our capsule filling machines support all standard hard capsule sizes:

  • SL-400, DTJ-C, WK-255, NJP-200/400, NJP-600/800: Capsule sizes 00#, 0#, 1#, 2#, 3#, and 4#
  • NJP-2000: Capsule sizes 00# through 5# plus A-E safety capsules
  • NJP-260: Standard sizes 00#-4# for liquid-filled hard capsules
  • RJWJ-100 Softgel Line: Produces softgel capsules in sizes 2-40 minigun and various shapes (oval, round, tubular)

Each capsule size requires a specific dosing disc and changeover parts. We provide complete size change kits with every machine. Additional size kits can be ordered separately.

What is the difference between NJP series models?

The NJP series are our fully automatic capsule filling machines, differentiated primarily by output capacity:

  • NJP-200/400: Entry-level automatic, 12,000-24,000 capsules/hour. Ideal for growing companies transitioning from semi-automatic to full automation. View details.
  • NJP-600/800: Mid-range automatic, 36,000-48,000 capsules/hour. Intermittent motion hole-plate design. GMP compliant with 99.9% filling rate. View details.
  • NJP-2000: High-speed production model. Handles sizes 00#-5# and safety capsules. Stepless speed regulation for maximum flexibility. View details.
  • NJP-260: Specialized for liquid hard capsule filling. 260 grains/minute. Liquid filling precision within ±3%. View details.

All NJP models feature touch screen PLC control, automatic capsule feeding, vacuum positioning, and rejection of unqualified capsules.

Do you have machines in stock in Germany?

Yes, we maintain an inventory of our most popular capsule filling machine models at our Germany warehouse located at Grünewalderstrasse 18, 01979 Lauchhammer, Germany.

The Germany warehouse provides several advantages for European customers:

  • Immediate availability - no 4-6 week production lead time
  • Fast shipping within the EU (typically 3-7 business days)
  • No import duties or customs delays for EU customers
  • CE-certified machines ready for European compliance
  • Local spare parts inventory for maintenance

Contact us at our contact page or call +86 15152327636 to check current stock availability and get a delivery quote.

What certifications do your machines have?

Our capsule filling machines carry the following certifications and compliance marks:

  • CE Certification: All machines meet European health, safety, and environmental protection standards. Required for sales and operation in the EU.
  • ISO 9001:2015: Our quality management system is certified, ensuring consistent quality across design, production, and service.
  • GMP Compliant: Fully automatic NJP series machines are designed to meet Good Manufacturing Practice requirements for pharmaceutical production.
  • Stainless Steel Construction: Contact parts are made from 304 or 316 stainless steel, meeting food-grade and pharmaceutical material standards.

We provide all necessary certification documents, material certificates, and validation documentation with each machine. Learn more on our About Us page.

Can your machines fill liquids and pellets?

Yes, we offer specialized machines for different fill materials:

  • Powders and granules: All our NJP series automatic machines and DTJ-C/WK-255 semi-automatic machines handle powder and granule filling.
  • Liquids: The NJP-260 Liquid Capsule Filling Machine is specifically designed for filling liquid formulations into two-piece hard capsules. It features a liquid dosing system with precision within ±3%.
  • Pellets and beads: Our NJP series machines can be configured with pellet dosing stations for filling pellets, beads, and mini-tablets into hard capsules. The filling mechanism is adjustable for different pellet sizes.
  • Softgel production: For liquid-filled softgel capsules, our RJWJ-100 Softgel Production Line provides a complete solution with filling precision of ±1%.

Contact us with your specific fill material specifications and we'll recommend the best machine configuration.

What after-sales support do you provide?

We provide comprehensive after-sales support to ensure your capsule filling machine operates at peak performance:

  • Installation & Training: On-site installation and operator training available worldwide. Remote video guidance for self-installation.
  • Technical Support: Dedicated technical support via phone, WhatsApp (+86 15152327636), and email. Response within 24 hours.
  • Spare Parts: Full spare parts supply including wearing parts (dosing discs, seals, bearings) and electronic components. Parts shipped from China or Germany warehouse.
  • Warranty: 12-month warranty from installation date covering manufacturing defects. Extended warranty options available.
  • Maintenance Guide: Comprehensive operation and maintenance manuals provided. See our daily maintenance guide for best practices.
  • Software Updates: Free PLC and HMI software updates for the lifetime of the machine.
  • On-site Service: Engineer dispatch for major repairs and annual maintenance available globally.

Our support team has served clients in 20+ countries. Contact us for any technical assistance.

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